Privacy Policy – LCG Expeditions

Last updated: September 2026

At LCG Expeditions, we value and respect your privacy. This Privacy Policy explains how we collect, use, protect, and share your personal information when you visit our website or hire our travel services. By using our website or services, you agree to the practices described in this policy.

1. Data Controller Identification

Company Name: LCG Expeditions

RUC (Tax ID): 10756787140

Address: Lima, Peru

Contact Email: info@lcgexpeditions.com

Phone/WhatsApp: +51 972250641

Website: www.lcgexpeditions.com

LCG Expeditions is the data controller of the personal information you provide to us and acts in accordance with Law No. 29733 – Personal Data Protection Law and its regulations.

2. Personal Data We Collect

We collect information you voluntarily provide when you:

Request a quote.

Make a booking.

Subscribe to our newsletter.

The data we may collect includes:

Identification data: Full name, ID/Passport, nationality, date of birth.

Contact data: Email address, phone number, address.

Travel data: Travel preferences, dietary requirements, allergies, health information relevant to the operation of the trip.

Payment data: Billing information. We do not store complete credit card data; this is processed directly by our payment gateway (Izipay).

Technical data: IP address, browser type, pages visited on our site (through cookies).

3. Purpose of Processing

We use your personal data for the following purposes:

Booking and service management: Coordinating your trip, booking hotels, transportation, guides, and activities.

Operational communication: Sending you confirmations, itineraries, payment reminders, and trip updates.

Customer service: Responding to inquiries, managing claims or requests.

Marketing: Sending you promotions, offers, or newsletters (only if you have given express consent; you may revoke it at any time).

Legal compliance: Reporting information to competent authorities (SUNAT, Immigration, etc.) when required by law.

4. Legal Basis for Processing

The processing of your data is based on:

Performance of a contract: To manage your booking and contracted services.

Consent: For sending commercial or promotional communications.

Legal compliance: To comply with tax, immigration, or security obligations.

Legitimate interest: To improve our services and prevent fraud.

5. Retention Period

We will retain your personal data for the time necessary to fulfill the purposes described above, and subsequently for the periods established by Peruvian law (for example, tax obligations or statute of limitations). Once these periods expire, the data will be deleted or anonymized.

6. Data Transfer to Third Parties

To operate your trip, it is necessary to share your data with duly selected local suppliers, such as:

Hotels and lodges.

Airlines and transport companies.

Guides and local operators.

Payment gateways (Izipay).

These third parties are obligated to protect your data and only use it for the provision of the service. We may also share information with cloud service providers (Google, Microsoft) for secure data storage.

We do not sell or rent your personal data to third parties.

7. Your Rights (ARCO)

As the owner of your personal data, you have the right to:

Access the information we hold about you.

Rectify your data if it is incorrect or incomplete.

Cancel (delete) your data when it is no longer necessary for the purpose for which it was provided.

Object to the processing of your data for specific purposes, such as sending advertising.

To exercise any of these rights, you may send an email to info@lcgexpeditions.com stating your request and attaching a copy of your ID or passport. We will respond within a maximum of 10 business days for rectification, cancellation, or objection, and 20 business days for access.

8. Information Security

We implement technical and organizational measures to protect your personal data against unauthorized access, loss, alteration, or destruction. These measures include data encryption, secure servers, restricted access controls, and security protocols in our communications.

9. Cookies

Our website uses cookies to improve your browsing experience, analyze traffic, and personalize content. You can configure your browser to reject cookies or to notify you when cookies are being sent. However, some website functionalities may be affected if you disable cookies.

10. Validity and Modifications

This Privacy Policy is effective from its publication date and may be modified to adapt to legal changes or improvements in our services. Any changes will be published on this same page with the corresponding update date.

11. Contact

If you have questions about this Privacy Policy or about the processing of your personal data, you can contact us at:

LCG Expeditions
info@lcgexpeditions.com
+51 972250641
www.lcgexpeditions.com
Lima, Peru